Faq

How long does shipping take?

Within Germany, shipping takes approx. 2-4 days. If you live outside Germany, it may take 4-5 days longer. (if your piece was part of a preorder read the text under)

What´s a preorder?

A pre-order means that you can pre-order a garment before it has been officially produced. This way you will definitely get the piece you want and we can better estimate the demand. The garment will only be shipped after the end of production, which can take 3-5 weeks. Preorders help to avoid overproduction and make exclusive drops more efficient.

WHAT SIZE DO I NEED?

The size measurements for each item are listed on the individual product pages.

CAN I RETURN MY ORDER?

Yes, you got 14 days to return your order. The order needs to be in perfect condition in order for you to get your money back. Contact us: info@jovenclothing.de